Business Process Consultant
Value stream analysis, Identifying process steps, value-added and non-value-added activities, streamlining of operations. Process mapping, Identifying process input, output, key information and material as well as involved talent and process owners.
Collaboration and communication, Establish a single point of contact for business communication, implementation of standard methods of communication, project teams definition, systematic team tasks assignment and deployment.
Business process automation, labor intensive, repetitive or critical to customer, critical to business activities are automated to ensure consistent output and quality, paper less migration.
Process flow analysis, Steps from different process are defined, improved and documented.
Project management, set up a complex project activities such as: scope, team, roles and responsibilities, dependencies, budget, Gantt chart, follow up. CRM, Implementation of a Customer Relationship Management process, steps or phases in customer relationship are identified from prospects, quote, negotiation, deal closure and post-sale service.